Plans
Screenshotly offers four plans to fit different needs:| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Monthly price | $0 | $29 | $79 | $199 |
| Annual price | $0 | $279/yr | $759/yr | $1,908/yr |
| Screenshots/month | 100 | 5,000 | 25,000 | 75,000 |
| Formats | PNG | PNG, JPEG, WebP | PNG, JPEG, WebP | PNG, JPEG, WebP |
| Full-page captures | No | Yes | Yes | Yes |
| Retention | 1 day | 3 days | 30 days | 90 days |
| Webhooks | No | No | Yes | Yes |
| Custom headers/cookies | No | No | Yes | Yes |
| Priority rendering | No | No | Yes | Highest |
| Dedicated IPs | No | No | No | Yes |
| Support | — | Priority email & chat | 24/7 premium |
Managing your subscription
Access billing settings from your dashboard:Upgrading
- Go to the billing section
- Select the plan you want
- Review pro-rated charges
- Confirm — new features apply immediately
Downgrading
- Select a lower plan
- Review the changes
- Confirm — the downgrade takes effect at the end of your current billing cycle
When downgrading, make sure your usage fits within the new plan’s limits to avoid service disruption.
Canceling
- Go to the billing section
- Click Cancel subscription
- You’ll retain access until the end of your current billing cycle
Tracking usage
Your dashboard shows:- Screenshots captured in the current billing cycle
- Remaining credits
- Usage history (daily and monthly views)
- Plan quota limits
Payment methods
Manage payment methods in the billing section. Accepted methods include Visa, MasterCard, and American Express.Invoices
Download PDF invoices for each billing cycle from the billing history section of your dashboard.Failed payments
If a payment fails:- You’ll receive an email notification
- There’s a short grace period to update your payment method
- The system retries the payment automatically
- If not resolved, your account may be downgraded to the Free plan
Refund policy
- 30-day money-back guarantee on new subscriptions
- Refund must be requested within 30 days of initial purchase
- Only applies to first-time purchases, not renewals
- Account must not have used more than 50% of monthly credits
- Request refunds from the billing section or contact [email protected]