> ## Documentation Index
> Fetch the complete documentation index at: https://docs.screenshotly.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage and billing

> Manage your subscription plan, track API usage, view invoices, and understand billing.

## Plans

Screenshotly offers four plans to fit different needs:

| Feature                    | Free      | Starter         | Pro                   | Business          |
| -------------------------- | --------- | --------------- | --------------------- | ----------------- |
| **Monthly price**          | \$0       | \$29            | \$79                  | \$199             |
| **Annual price**           | \$0       | \$279/yr        | \$759/yr              | \$1,908/yr        |
| **Screenshots/month**      | 100       | 5,000           | 25,000                | 75,000            |
| **Storage**                | 500 MB    | 5 GB            | 15 GB                 | 50 GB             |
| **Rate limit**             | 5 req/min | 20 req/min      | 60 req/min            | 120 req/min       |
| **Formats**                | PNG       | PNG, JPEG, WebP | All formats + PDF     | All formats + PDF |
| **Full-page captures**     | No        | Yes             | Yes                   | Yes               |
| **Retention**              | 1 day     | 3 days          | 30 days               | 90 days           |
| **Webhooks**               | No        | No              | Yes                   | Yes               |
| **Custom headers/cookies** | No        | No              | Yes                   | Yes               |
| **Priority rendering**     | No        | No              | Yes                   | Highest           |
| **Dedicated IPs**          | No        | No              | No                    | Yes               |
| **Support**                | —         | Email           | Priority email & chat | 24/7 premium      |

Annual billing saves 20% compared to monthly.

## Managing your subscription

Access billing settings from your [dashboard](https://app.screenshotly.dev):

### Upgrading

1. Go to the billing section
2. Select the plan you want
3. Review pro-rated charges
4. Confirm — new features apply immediately

### Downgrading

1. Select a lower plan
2. Review the changes
3. Confirm — the downgrade takes effect at the end of your current billing cycle

<Note>
  When downgrading, make sure your usage fits within the new plan's limits to avoid service disruption.
</Note>

### Canceling

1. Go to the billing section
2. Click **Cancel subscription**
3. You'll retain access until the end of your current billing cycle

## Tracking usage

Your dashboard shows:

* Screenshots captured in the current billing cycle
* Remaining credits
* Usage history (daily and monthly views)
* Plan quota limits

You can also check usage programmatically via the [usage API endpoint](/api-reference/screenshot-usage):

```bash theme={null}
curl https://api.screenshotly.dev/v1/screenshots/usage \
  -H "X-API-Key: $SCREENSHOTLY_API_KEY"
```

## Payment methods

Manage payment methods in the billing section. Accepted methods include Visa, MasterCard, and American Express.

## Invoices

Download PDF invoices for each billing cycle from the billing history section of your dashboard.

## Failed payments

If a payment fails:

1. You'll receive an email notification
2. There's a short grace period to update your payment method
3. The system retries the payment automatically
4. If not resolved, your account may be downgraded to the Free plan

## Refund policy

* **30-day money-back guarantee** on new subscriptions
* Refund must be requested within 30 days of initial purchase
* Only applies to first-time purchases, not renewals
* Account must not have used more than 50% of monthly credits
* Request refunds from the billing section or contact [support@screenshotly.dev](mailto:support@screenshotly.dev)